We are here to assist you with any questions or issues you may have regarding our application. Our goal is to ensure your experience with Bloomy is as smooth as possible.
If you encounter any issues, have feedback, or need assistance, feel free to reach out to us. We aim to respond to all support requests within 48 hours.
Email: [email protected]
Phone: +971 58 602 7575
Website: https://aceglobal.studio
ACE Global Venture Studio FZ-LLC, FDRK8639 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.
Subscriptions are managed through your app store account. On iOS, go to Settings → your name → Subscriptions. On Android, open the Google Play Store → Subscriptions. You can cancel at any time; access remains active until the end of the current billing period.
You can request full account deletion directly in the app settings, or by emailing us at [email protected]. Once deleted, your personal data is permanently removed from our systems within a reasonable time frame.
Payments are processed by Apple and Google. If your purchase did not unlock as expected, please contact us with your purchase receipt and we will help resolve it.
Thank you for using Bloomy. If you have any suggestions or feedback to improve our app, we’d love to hear from you!